Shipping and delivery

DASH RACEGEAR sells and supports every order placed on dashracegear.store. We ship to the countries available in the country selector and at checkout. Availability can vary by product and destination.

Order processing

• Standard in-stock orders: 3–7 business days before dispatch.
• Custom or personalized products: 5–10 business days before dispatch.
• Orders are processed Monday through Friday, excluding public holidays.

Processing time is separate from transit time. If an item has a different lead time, it will be stated on the product page or communicated before fulfillment.

Estimated transit time after dispatch

• United States and Canada: 7–12 business days
• United Kingdom: 6–10 business days
• European destinations: 6–12 business days
• Australia and New Zealand: 8–15 business days
• Middle East and Asia: 6–12 business days
• Other supported destinations: 7–15 business days

These are estimates, not guarantees. Customs clearance, weather, public holidays, carrier disruption, and remote-area delivery can add time.

Dispatch and fulfillment

Orders may be dispatched from Germany or from a production or fulfillment facility assigned to the product. The dispatch location, carrier, and tracking details are provided when available after shipment. DASH RACEGEAR remains the seller and customer-service contact for the order.

Shipping charges

The exact shipping charge and available delivery methods are calculated from the delivery address and shown at checkout before payment. We do not advertise free shipping unless checkout shows a free-shipping rate for the order.

Tracking

When tracking is available, we email the tracking number after dispatch. Tracking may take 24–72 hours to begin updating.

Customs, duties, and taxes

International orders may be charged import duties, taxes, or customs fees by the destination country. Unless checkout explicitly states that these charges are included, the recipient is responsible for them.

Address changes and delivery problems

Review the shipping address before payment. Contact us immediately if an address is incorrect. If tracking shows no movement for an extended period, the parcel is marked delivered but not received, or it arrives damaged or incorrect, email us promptly with the order number and supporting details. We will investigate with the carrier and provide the appropriate remedy.

Contact

Email: info@dashracegear.store
Business address: Hohenstaufenstraße 5, 74074 Heilbronn, Germany
Website: https://dashracegear.store